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Booking Terms & Conditions

How to reserve a tour with us:

  1. Once you have browsed our sample tours, send us an email and we will work with you to plan your tour - where to go, what to see and do, tour dates and pricing.
  2. As soon as we have agreed a sample schedule, dates and price, read our tour 'Terms and Condition' below, complete our quick booking form and click on submit button. Then send us your deposit (see details on booking form).
  3. Once we have received your deposit, we will book your rooms and send you your confirmation.
  4. We will send you some short travel guidelines before your departure. Our guide will meet you at the airport for the start of your tour.

NOTE: Insider Tours are about authenticity. Expect home-cooked food; the warmth and generosity of local hosts; the occasional uncertainties of local transport; and clean, but simple, facilities when camping or in ecolodges and homestays.

Looking for luxury and privacy? that's not a problem. We can arrange for accommodation that suits your needs. For privacy, we recommend that you combine one of our tours with some final rest time on your own. We can help you arrange this.

Reservation Deposit
A deposit of $230/£150 per person (deductible) is due at the time of reserving your tour. Payment is by UK pounds sterling (cheques) or bank transfer. If it is via bank transfer – you will cover the costs of the transfer. To comply with the UK government client protection scheme we have a Trust Account where the tour funds are deposited. Read more about the Trust Account on the Financial Protection page.

Tour Price
Full payment of the balance is due 45 days before your tour date. The tour price quoted is based on the agree schedule. Changes to the schedule may incur additional costs.

Travel Insurance
Tour participants will provide their own travel insurance. We recommend comprehensive insurance cover. You understand and accept that your proposed tour may expose you to inherent dangers and you may be traveling through remote areas which can be subject to, among other things, unfavourable political, physical, health or climatic conditions.

Contract Validity

This tour is valid only when the completed booking form along with the appropriate reservation deposit (or full payment if the reservation is made within 30 days of the tour date) has been received by Insider Tours. Note that up until this time, all itineraries are provisional. In peak season, high quality accommodation is often booked up well in advance.

Group Reservations
If your reservation is made for a group, the person submitting the reservation form must have authorization from all participants listed.

Amendments
As your tour coordinators, we incur non refundable expenses in booking your accommodation, travel arrangements and other tour costs. Thus changes made by you to your reservation after the deposit is received may incur an amendment fee of £20/$30 per amendment. Cancellation fees may also be applicable.

Health and Fitness
We recommend you visit your doctor and dentist before your tour. The right is also reserved to decline to accept any person for any reason, at our sole discretion, or to remove from the program any person for reasons of health, safety and/or general welfare of the tour group, or of the individual participant. Baggage and personal property are carried at the owner's risk entirely.

Cancellation Charges
We treat all cancellations sympathetically. However, due to the nature of these tours, we reserve the right to apply the following maximum charges if the tour is canceled by the participants for any reason:

  • More than 45 days before the tour: full deposit
  • Less than 45 days before tour: 100% of tour price

Liability
Insider Tours accepts no liability for cancellations, delays or changes that are caused by war, threat of war, airport closures, civil strife, industrial action, natural disaster, technical transport problems, staff cancellations, negligence or other events or acts and omissions by others (including our guides and accommodation providers) beyond our control; participants' medical or psychiatric conditions which may develop during or subsequent to the tour; loss of or damage to any personal property of the participants.

Tour Modification
Insider Tours reserves the right to modify or substitute appropriate alternative tour itineraries or arrangements that may become necessary due to circumstances beyond our control.

Additional Tours
We accept that once you arrive, you may wish to arrange additional tours with our guide. This arrangement is between you and the guide - but all expenses must be paid to the guide in advance.

Declaration
By clicking the 'submit' button on the Booking Form, you declare that you have read, understood and accept the above conditions.

Payments
Payments may be made by cheque, online transfer, Swift/BIC or IBAN Details below:

Bank: HSBC

Branch: Ashford

Address: 39 High Street, Ashford, Kent, TN24 8TG

Sort Code: 40-08-32

Account Name: Insider Tours Ltd

Account Number: 31815695

SWIFT/BIC: MIDLGB2115L

IBAN: GB66 MIDL 40083231815695


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